Construction:
Most of our items are constructed with new fabrics.
We sometimes use vintage chenilles and carefully examine
the items for wear and thread loss.
Velcro Header Instructions:
If you have purchased a bag from one of our retail stores,
one side of your bag may have a velcro strip and paper backing.
After embroidery is done:
1. Push lining in all four corners of bag to re-align the interior,
2. Peel velcro backing from top header, gently pressing flat against lining
(being careful not to let velcro touch any vinyl, until straight and smooth).
If you have a mishap, a dap of wd-40 on you finger, will help remove adhesive.
Vinyl:
A clear layer of vinyl is sewn on the bottom of each bag and
inside the pockets to protect from dirt and bacteria.
All bags can be vinyl lined in the interior for
additional $10.00
this is nice to have for bottle and sippy mishaps
A stain/water repellant spray is used
to make each bag soil and stain resistant.
Washing:
Dry Cleaning is recommended!
The bags without fringe will wash on hand
or gentle cycle in the washer.
The fringe does not wash well,
so if your unable to take to the cleaners,
soaking, then hand washing is recommended..
Soak in a tub of water using gentle soap
(preferably liquid). Spot treat and hang to dry.
Iron on low setting using a press cloth
and completely avoid touching the vinyl areas.
(An iron will melt the vinyl)
Returns
If you need to return an item/items please contact
us within 7 days (we go by the confirmation receipt date which will be
counted as the first day) of receipt of the product and we will give
you instructions on how to return the package to us.
Shipping
charges are non-refundable and it is the customer's responsibility to
ship the package back to us. The item must be in its original condition
including tags. A refund will be credited back to your account.
Exchanges
If you need to exchange an item/items please contact
us within 7 days (we go by the confirmation receipt date which will be
counted as the first day) of receipt of the product and we will give
you instructions on how to return the package to us.
Shipping
charges are non-refundable and it is the customer's responsibility to
ship the package back to us. The item must be in its original condition
including tags. Shipping for the exchanged item is also the customer's
responsibility including any amount due.
Custom Orders
Custom orders or personalized items can not be exchanged or returned
unless a mistake was made on our part.
Questions:If you have any questions or concerns about any of
our items, please email or phone us. We want to
maintain a strong relationship with all of our
customers. We have several repeat customers and
appreciate all the wonderful feedback we've recieved..
